Effective Date:

Welcome to alexandragate.co.uk (“Website”), owned and operated by Alexandra Gate Business Centre Cardiff Ltd (“we”, “our”, “us”, “Company”). These Terms & Conditions (“Terms”) govern your access to and use of this Website, including any enquiries, bookings or interactions with the services offered (“Services”). By accessing or using this Website, you agree to be bound by these Terms and all associated policies.

Company Registration: Company No. 16834696 (registered in England & Wales)
VAT Registration Number: 506845187
Registered Office: Ashley Moor Hall, Orleton, Ludlow, Shropshire, SY8 4JJ, UK

1. Acceptance of Terms

1.1 By accessing, browsing or using this Website, you agree to these Terms and any other policies referenced herein.
1.2 If you do not agree with these Terms, you must immediately stop using the Website.

2. Definitions

  • “User”, “you” means any person or entity accessing the Website.
  • “Services” means any products, booking, lettings, facilities, virtual offices, office space, meeting rooms, and related services offered by us.
  • “Contract” means a legally binding agreement formed between you and the Company relating to the rental or use of Services.

3. Use of Website

3.1 You shall use the Website only for lawful purposes and in compliance with applicable laws.
3.2 You shall not misuse the Website, interfere with its operation, or attempt to access restricted parts.

4. Booking and Contract Formation

4.1 All enquiries submitted through the Website are subject to acceptance by the Company. A Contract is only formed when the Company expressly confirms your booking in writing.
4.2 The Company reserves the right to refuse or cancel any booking at its discretion (e.g., errors in pricing or availability).
4.3 You acknowledge that office space availability, pricing and facilities may change over time and that all information is provided on a reasonable effort basis.

5. Payments, Fees and Charges

5.1 Details of charges, deposits, advance payments, and invoicing will be provided at the time of booking. You agree to pay all sums due in accordance with the payment terms provided.
5.2 All sums quoted are inclusive of VAT at the current UK rate unless otherwise specified.
5.3 Non-payment or late payment may result in cancellation or suspension of Services.

6. Consumer Protection and Contract Law (UK)

6.1 Where applicable, these Terms comply with UK law governing contracts (including the Unfair Contract Terms Act 1977 and the Consumer Rights Act 2015) which regulate fairness, transparency and reasonableness of contractual terms.
6.2 Any clause in these Terms that seeks to limit liability must satisfy the statutory “reasonableness” test under UK law and cannot exclude liability for death or personal injury arising from negligence.

7. Intellectual Property

7.1 All content, trademarks, website design, text, and graphics are owned or licensed by the Company and protected by UK and international intellectual property laws.
7.2 No portion of this Website may be reproduced, distributed, or used without prior written consent.

8. Data Protection & Privacy

8.1 The Company collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and complies with the UK GDPR and Data Protection Act 2018.
8.2 By using the Website, you consent to such processing and warrant that all data provided by you is accurate.

10. Termination

10.1 The Company may suspend or terminate your access to the Website or Services immediately if you breach these Terms.
10.2 Upon termination, accrued rights and obligations (including payment obligations) shall survive.

11. Governing Law and Jurisdiction

11.1 These Terms, your use of the Website and any Contract with us will be governed by the laws of England and Wales.
11.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

12.1 We may modify these Terms at our discretion. Changes will take effect when posted on the Website.
12.2 Continued use of the Website or Services after changes constitutes acceptance of the revised Terms.

13. Contact Information

If you have questions about these Terms or need assistance, contact us:
Email: info@alexandragate.co.uk
Phone: +44 2920 894700
Address: 2 Ffordd Pengam, Cardiff, CF24 2SA, Wales, UK