22 July 2026
Alexandra Gate Business Centre (“Alexandra Gate”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website or use our services.
Alexandra Gate Business Centre provides serviced offices, meeting rooms, virtual office services, and business support solutions for individuals, entrepreneurs, and companies.
Business Address:
2 Alexandra Gate
Ffordd Pengam
Cardiff
CF24 2SA
United Kingdom
Website: https://www.alexandragate.co.uk/
Email: info@alexandragate.co.uk
Depending on how you interact with our website or services, we may collect the following information:
Full name
Company name
Email address
Telephone number
Postal address
Billing details (where applicable)
Office space enquiries
Meeting room bookings
Virtual office requests
Preferred booking dates
Business requirements
When you browse our website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Referral website
Cookies and analytics data
We collect personal information when you:
Complete an enquiry form
Contact us by phone or email
Request a quotation
Book office or meeting room services
Subscribe to updates
Interact with our website
Accept cookies
We use your information to:
Respond to your enquiries
Provide our business services
Process bookings and requests
Manage customer relationships
Improve our website and services
Send important service updates
Send marketing communications where permitted by law or where consent has been provided
Meet legal and regulatory obligations
Protect against fraud and misuse
We process your personal information under one or more of the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests
Our website uses cookies to improve functionality, analyse website performance, and enhance your browsing experience.
Cookies may be used to:
Remember your preferences
Improve website performance
Analyse visitor behaviour
Support website security
You may disable cookies through your browser settings at any time. However, some features of the website may not function correctly if cookies are disabled.
We may use analytics services, such as Google Analytics or similar platforms, to understand how visitors use our website.
These services may collect anonymous information including:
Device type
Browser
Pages viewed
Time spent on pages
General geographic location
Website interactions
Analytics information is used only to improve our website and services.
If you choose to receive marketing communications, we may occasionally send:
Business news
Service updates
Office availability
Promotional offers
You may unsubscribe at any time by following the unsubscribe link included in our emails or by contacting us directly.
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with trusted third parties, including:
Website hosting providers
IT support providers
Payment processors
Professional advisers
Government authorities where required by law
All third-party providers are required to protect your personal information appropriately.
We retain personal information only for as long as necessary to:
Deliver our services
Comply with legal obligations
Resolve disputes
Maintain business records
Enforce agreements
When personal information is no longer required, it will be securely deleted or anonymised.
We implement appropriate technical and organisational measures designed to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
While no internet-based service can guarantee absolute security, we continuously work to protect your information using industry-recognised security practices.
Under the UK GDPR, you have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your personal information
Request restriction of processing
Object to processing
Withdraw consent where applicable
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, policies, or content of those external websites and encourage you to review their privacy policies separately.
Our services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.
The updated version will always be published on this page together with the latest effective date.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Alexandra Gate Business Centre
2 Alexandra Gate
Ffordd Pengam
Cardiff
CF24 2SA
United Kingdom
Email: info@alexandragate.co.uk
Website: https://www.alexandragate.co.uk/